Sample will ship from factory via FedEx International within 2 weeks of order. Transit time via Federal Express customarily takes 7 days. Custom sample should be received within 3 weeks. Cost for each COUTURE SAMPLE is $29.90 plus $195.00 for international overnight shipping. Additional samples cost $40.00 each for international overnight shipping plus the cost of sample. Call us today and design your dream sample! 210.798.2288

Sample will ship from factory via FedEx International within 4 weeks of confirmation of design and final color and aggregate placement. For bespoke tiles a template must be handmade in the newly created design before the tile can be fabricated. Transit time via Federal Express customarily takes 7 days.

STOCK ORDERS are delivered in 1-2 weeks.  Stock tile orders typically ship the next business day.

All in-stock (minimum order of 4 boxes) are shipped via common carrier (trucking companies). This freight is commonly known as LTL (less than truckload) quantities. Your chosen or preferred shipping method may not always be available due to pick-up times, weight constraints or other shipping factors. However, order fulfillment and transit times vary by order size and time of year. 

BACK ORDERS: If the in-stock order is back-ordered, we will notify you and make you aware of your options.  If you have any questions, please call us, we are here to help. 210.798.2288

COUTURE TILE ORDERS will be delivered to our San Antonio warehouse in 14-16 weeks, The exact delivery date will depend on size of the order. Your delivery date will be confirmed before your order is finalized. If you need a RUSH, please call us at 210.798.2288 and we will do everything we can to accommodate your installation schedule.

When the couture order is received in the San Antonio warehouse it will ship to you within 1-2 days. All orders are shipped via common carrier (trucking companies). This freight is commonly known as LTL (less than truckload) quantities. Your chosen or preferred shipping method may not always be available due to pick-up times, weight constraints or other shipping factors.

BESPOKE TILE ORDERS will be delivered to our San Antonio warehouse in 14-16 weeks after sample approval. The exact delivery date will depend on the size of the order. Your delivery date will be confirmed before your order is finalized. If you need a RUSH, please call us at 210.798.2288 and we will do everything we can to accommodate your installation schedule. BESPOKE TILE

When the bespoke order is received in the San Antonio warehouse it will ship to you within 1-2 days. All orders are shipped via common carrier (trucking companies). This freight is commonly known as LTL (less than truckload) quantities. Your chosen or preferred shipping method may not always be available due to pick-up times, weight constraints or other shipping factors.

Our tiles can be shipped anywhere in the world. We will work with our customers to get the most competitive shipping rates. Smaller orders usually ship UPS or FedEx Ground. Larger orders ship via common carrier. Shipping rates can vary depending on your region and are calculated at checkout or if the order requires special care for shipping the shipping details will be communicated via our customer care team.